Dr Natalie Isaia
Category Leadership
I am a Clinical Psychologist providing tailored training to professional services companies, to support them to optimise business outcomes by enhancing staff and leader wellbeing. I bring doctoral-level expertise to our evidence-based workshops that boost resilience, reduce burnout and create psychological safety, so that your staff can thrive and perform at their best.
About
Empresa Psychology partners with professional services companies to help them achieve their strategic goals without compromising wellbeing. Our tailored, evidence-based training is developed and delivered by Clinical Psychologists, bringing doctoral-level expertise to your company. Our founder, Dr Natalie Isaia, brings nearly a decade of experience supporting and training teams working in high-stress environments across a variety of sectors.
In the current economic climate, many organisations are pivoting to focus on growth and efficiency, which can heighten stress throughout the company. A time of change and strategic redirection is when you most need your employees to be performing at their best! It is well documented that the highest levels of performance and output come from thriving staff working in psychologically safe teams. An investment in wellbeing recognises that healthy employees create healthy commercial outcomes!
Many companies already have individual level interventions in place, such as access to counselling or EAPs. However, research shows that targeted group training provides the highest ROI compared to any other wellbeing intervention – between £5:1 and £10:1. Make sure your company is not missing this crucial element of an effective wellbeing strategy! Our Compassionate Leadership training supports leaders to cultivate Psychological Safety so that team effectiveness is optimised, while leader wellbeing is supported. When staff feel psychologically safe, their brains are able to function at peak levels, enhancing creativity, engagement and performance. Leaders who embody this skillset understand how to hold staff accountable while cultivating a supportive environment, so that they can achieve excellence without compromising wellbeing.
Our suite of workshops for teams upskills team members to understand and harness their stress response so that they can thrive in high-pressure situations. We teach tools and strategies backed by evidence from psychology and neuroscience, so that staff are empowered to build their resilience and reduce their risk of burnout. In turn, costs associated with absenteeism, presenteeism and staff turnover are reduced.
All workshop content is tailored to the specific needs of your company. We identify and include specialist areas that are often overlooked by more universal approaches, for example supporting lawyers to mitigate the impact of moral injury on their wellbeing. Workshop feedback highlights how applicable and impactful our content is:
“[Natalie’s] insights were not only practical but also deeply impactful, equipping our [staff] with the tools to handle difficult conversations with confidence and professionalism.”
“A scientific explanation of how threat systems work followed by lots of practical tips, delivered in a very open and engaging way.”
Our training will benefit:
- Companies going through restructures and redundancy.
- Companies who are growing and have new managers or bigger teams.
- Teams working in a high-pressure environment.
- Companies wishing to gain a competitive advantage to retain talent and boost productivity.
Get in touch with me today if you are responsible for booking training which will have a tangible impact on your company’s culture and performance. I can help identify the right package for you if you are noticing:
- Rising costs associated with absenteeism or staff turnover.
- Negative feedback in staff surveys or lack of engagement with the feedback process.
- Reluctance to raise concerns with leaders that results in issues being missed, inefficient working practices or risks being poorly managed.
- An environment of anxiety caused by change processes or strategic pivots.
Specialism
- Measuring key psychological metrics (e.g. burnout and psychological safety) to ensure training rollouts are data-driven and targeted for maximum impact.
- Training leaders to understand and implement Compassionate Leadership skills, so that they are able to hold staff accountable and achieve excellent results, while ensuring staff wellbeing does not suffer as a consequence.
- Supporting leaders (through interactive workshops) to prioritise and support their own wellbeing, so that they are also able to perform at their best and will model a healthy team culture.
- Training staff to effectively implement skills of Emotional Intelligence, so that teams can communicate clearly and resolve conflicts effectively.
- Upskilling staff to understand the neuroscience of stress and learn to harness their physiological stress response, so that they can thrive in high-pressure situations.
- Empowering staff to proactively implement evidence-based strategies that boost resilience and protect against burnout, so that they are less likely to take time off sick or leave the company.
- Delivering targeted training to staff whose performance and career development is hindered by internal psychological barriers such as perfectionism and imposter syndrome, so that talent within your business is maximised.
- Upskilling staff to implement evidence-based strategies that maximise productivity, so that they are able to work reasonable hours whilst achieving their targets thereby reducing presenteeism (NB: presenteeism is identified as the highest cost to businesses over and above absenteeism or staff turnover; it is the phenomenon of burned-out staff working long hours but not being productive).
- Contributing to company away-days on any of the above topics or with team building activities, so that interpersonal divisions or conflicts do not impact deliverables.
- Consulting on wellbeing strategies so that senior leaders can ensure that the investments made in this area are impactful and effective.
